FAQ

What are your fees?

Currency Fee: Minimum fee:
Euro 2.38 % 5 EUR
US Dollar 5.0 % 7 USD
Pound Sterling 5.0 % 5 GBP

What about refunds?

Refunds are possible if we can cancel the order on the other shop. Since we change your bitcoin immediatly to fiat currency (with BitPay) we need to change them back to Bitcoins for the current market price. for more info see Returns and Terms of Service.

Where does my money go?

We process the Bitcoin payment and receive the USD or EUR equivalent.
This money is used to purchase your item, via a large internet merchant.

Can I track my package?

At the moment, you cannot track your package.
Unless you are otherwise informed, your order has been successfully carried out by one of out merchants.

Do the big merchants agree with this project?

Yes, as long we don't do advertising with their names.
The bitcoin shopping service have not been directly approved by Ebay.com or Amazon.com and our customers should not confuse our service as being sponsored.

Can I order multiple products?

Yes! Please paste links to additional products in the notes field and ajust price and shipping accordingly.

What about fees in other currencies?

Currency Fee: Minimum fee:
Australian Dollar 5.0 % 8 AUD
Bulgarian Lev 5.0 % 10 BGN
Brazilian Real 5.0 % 16 BRL
Canadian Dollar 5.0 % 8 CAD
Swiss Franc 5.0 % 6 CHF
Yuan Renminbi 5.0 % 45 CNY
Czech Koruna 5.0 % 140 CZK
Danish Krone 5.0 % 40 DKK
Euro 2.38 % 5 EUR
Pound Sterling 5.0 % 5 GBP
Hong Kong Dollar 5.0 % 55 HKD
Croatian Kuna 5.0 % 40 HRK
Forint 5.0 % 1500 HUF
Rupiah 5.0 % 80000 IDR
New Israeli Sheqel 5.0 % 25 ILS
Indian Rupee 5.0 % 420 INR
Yen 5.0 % 750 JPY
Won 5.0 % 7500 KRW
Lithuanian Litas 5.0 % 20 LTL
Latvian Lats 5.0 % 4 LVL
Mexican Peso 5.0 % 10 MXN
Malaysian Ringgit 5.0 % 25 MYR
Norwegian Krone 5.0 % 45 NOK
New Zealand Dollar 5.0 % 8 NZD
Philippine Peso 5.0 % 320 PHP
Zloty 5.0 % 22 PLN
New Leu 5.0 % 25 RON
Russian Ruble 5.0 % 245 RUB
Swedish Krona 5.0 % 50 SEK
Singapore Dollar 5.0 % 9 SGD
Baht 5.0 % 250 THB
New Turkish Lira 5.0 % 15 TRY
US Dollar 5.0 % 7 USD
Rand 5.0 % 75 ZAR