FAQs

How does it work?

  1. Submit item link
  2. Enter your shipping details
  3. Pay with Bitcoin

After you’ve paid, you will be redirected to your invoice and receive a confirmation email where you can monitor your order’s status, shipping details, and payment status.

Three important hints:

  • We do not process orders where only American credit cards are accepted, but IF international credit cards are accepted.
  • We kindly ask our customers to inform them self about tax and duties in your country.
  • If the seller provides the amount before please add the amount to the total cost of your order.

Do I need a bank account and credit card?

No bank account or local currency needed!

Simply choose the item you want, enter your shipping information and pay with Bitcoin.

Do I need an Amazon account?

You do not need an Amazon account.

Simply fill out your details and we’ll execute the order once your Bitcoin payment has been received.

How long does it need to order?

Normally all orders during working hours are fulfilled within a few hours.

Orders with a total value of for than 1000 € might take up to two business days.

How do you calculate the exchange rate?

To calculate the exchange rate of currencies into Bitcoin, we use Bitpay’s Bitcoin Best Bid (BBB) exchange rate, which takes an average of major Bitcoin exchanges updated every 1 minute. To learn more about this process, read about it or look at the code/API.

Are there any fees for using this service?

Currently we add a 2.38 % to all EUR and a 5.0 % fee to all USD orders placed through All4btc.com

Who are you guys?

All4btc.com is a project run by Bitcoins Berlin, Germany’s exclusive BitPay partner and Berlin’s Bitcoin Startup incubator. We eat, drink and breathe Bitcoin. Learn more about our team.

I have a prob, how can I contact you?

You can email us anytime at [email protected], or try giving us a call at +49 (0) 30 749 279 85 during normal business hours, Berlin time (GMT+1).

How does the Chrome Extension work?

After downloading our “Buy with Bitcoin” Chrome extension, a ‘Buy with Bitcoin’ button will appear on Amazon and eBay pages. Clicking this button will take you to complete your Amazon or Ebay purchase with Bitcoin.

What about refunds?

Refunds are possible if we can cancel the order on the other shop. Since we change your bitcoin immediatly to fiat currency (with BitPay) we need to change them back to Bitcoins for the current market price. For more info see our Refund Policy.

Where does my money go?

We process the Bitcoin payment and receive the USD or EUR equivalent.
This money is used to purchase your item, via a large internet merchant.

Can I track my package?

At the moment, you cannot track your package.
Unless you are otherwise informed, your order has been successfully carried out by one of out merchants.

Do the merchants agree with this project?

Yes, as long we don’t do advertising with their names.
The bitcoin shopping service have not been directly approved by Ebay.com or Amazon.com and our customers should not confuse our service as being sponsored.

Can I order multiple products?

Yes! Please paste links to additional products in the notes field and adjust price and shipping accordingly.